How to Repair Your Samsung Washer
Samsung produces high-quality washing machines based on its long experience in home appliances. Sometimes, however, machines can malfunction and display error codes. You need to be able to fix the problem when it happens. This guide will cover the possible causes of Samsung washer failures, their error codes, and any solutions you may have to correct the problem.
Common Causes Of Failure and Solutions
Samsung’s washers and dryers can experience a variety of problems. They include:
Issues with Water Drainage
When water is not draining correctly, it can cause a problem with the appliance. The error code for an older machine is E2. The error code for new machines is 5E. If your washing machine is not working correctly, you can try the following: You should also check the filter on your water drainage pump. This is usually located at the front. Open the access panel by pushing on it. Remove the filter cap, and check the filter for debris, such as lint or hair clips. Check for blockages and kinks in the drain hose and waste connection. Remove all debris and straighten manually. If the water does not drain, contact Samsung customer service. Contact Samsung Customer Service if the water does not exhaust.
Sometimes, your Samsung washer may draw too much electricity from the wall and produce error code 8E. If you see this code, follow these steps: Wait for 30 seconds after turning off the washer. Restart the machine and start a new wash cycle. Contact customer service if the appliance continues to produce an overcurrent.
Water Supply Failure
Every Cycle of the washing machine uses water from the mains. The washer will display error E4 when it detects insufficient water (E1 for older appliances). Fix the problem by applying this fix: Check that the main water supply is on. Check that the water pressure is sufficient to operate the unit (minimum of 0.5 bar). Make sure that the water hoses are not kinked. Check the inlet filters near the water level to ensure they are not blocked. Contact Samsung Customer Service if you cannot detect any problems with your water supply.
Problems with the Power Button
Samsung strives to produce buttons that are robust enough to withstand year after year of repeated pressing. They can be temperamental at times. Your unit will display error code bE1 (12E for older models) if there’s a problem with the power button. Here’s how to fix it: Check to make sure you have yet to hold the button too long. Switch off the washer at the wall. Please wait a few moments, then turn it back on. If the problem persists, make sure that none of the buttons at the front of your machine is stuck or sticky in the on or off positions. Clean the buttons using a wet cloth after disconnecting the washer. Contact Samsung Customer Support if you are unable to resolve the issue.
The low water level during the Cycle
Samsung washers have sensors that detect the water level during a cycle. This ensures that it is optimal. It could catch a leak or drain if the levels are low.
The machine will then issue an error code (LE or LE1) or E9 or 11E on older models. Here’s how to fix it: Ensure that the drainage hose is as high or higher than the base of your washing machine. If the drain is low, raise it. Look for water pooling around your machine. This could indicate a leak. Check for cracks on your drainage and inlet hoses if you notice water pooling. Reset the onboard unit by turning off the power for 30 seconds and then switching it back on.
Too Much Foam
Samsung washers may display the error “SUD,” indicating a lot of foam in your drum. Samsung appliances will usually fix this problem by themselves. You can still try this if there is excessive foam. Set the device for Eco Drum Clean (a 90-degree cotton cycle) with no detergent or load. Reduce the amount you use of detergent before washing.
Samsung washers interrupt a cycle if they detect an unbalanced or heavy load. The code E4 (UE on older models) is displayed. This code does not indicate an error. This code is not an error. Instead, it’s a safety feature that prevents damage to the internals and the machinery. To solve this problem: Rebalance your load by removing unwanted items. Allow large, heavy, or bulky items to spin on their own. Check that you are only washing clothing, not bigger, heavier, or solid objects.
Samsung washing machines rely on motors that spin the drum. Occasionally, they may fail. Samsung’s latest models will display error codes 3E3, 3E2, 3E3, 3E4, and 3E4. The older models will emit EA or EB. To troubleshoot an issue with the motor: Switch off the mains at the switch and wait 30 seconds. Please select a different cycle and turn it back on. If you see another error, check the machine. If you see another error, please get in touch with customer service.
Water too hot or cold
Samsung washers come with various cycle temperatures, from cold up to 90°. Codes 4E1 and 4E2 will appear if the water temperature is not correct. (4Ed for older models) To fix: A blue tap indicates the washer is connected to a cold water supply. Make sure that hot water is not coming from the boiler.